Heel pain is a common issue, yet it’s often misdiagnosed or overlooked, leaving people struggling for months without a clear answer. One such condition that tends to go unnoticed is calcaneal bursitis, an inflammation of the small fluid-filled sac at the back of the heel. When irritated, this bursa causes persistent pain, tenderness, and swelling, making everyday activities uncomfortable. Many people search for answers to questions like “why does my heel hurt when I walk?” or “what causes pain at the back of the heel?”—and in some cases, calcaneal bursitis is the culprit.
A patient story with Calcaneal Bursitis
A patient recently shared 
their experience of dealing with months of ankle and heel pain, having been passed from one healthcare professional to another without a resolution. After X-rays and physiotherapy failed to help, they decided to seek private care and booked a consultation at the clinic. Through a thorough assessment that included analysing their footwear, observing their walking pattern, and carrying out a hands-on examination. A clear diagnosis was made—calcaneal bursitis. Rather than opting for an injection, which can provide short-term relief but carries potential risks such as tissue weakening, a more sustainable treatment approach was recommended, focusing on laser therapy.
Feedback from our patient:
“Suffering months with ankle pain and discomfort, fobbed off by GP, X-rays and Physio, I decided to go private by contacting Rick. I had an initial telephone conversation and was invited to a consultation, he was very professional with a wealth of knowledge, from footwear analysis, walking observations, exercises and examinations Rick was able to make an instant diagnosis of heel bursitis.
Rick proposed a healthier treatment plan entailing laser sessions rather than using an injection approach. Having finished my third session today I couldn’t be happier with the service received to date, my walking pace is back, sleepless nights have gone and now I am pain free and living life to the full again promoting better health all round.
I would highly recommend this clinic and would certainly use again, the location is very tranquil in a barn offering a high standard of cleanliness and hygiene, prices and services are excellent. Thank you again Rick for your contribution to my well-being, the service and treatment was outstanding, efficient and very thorough, going above and beyond showing support and interest in a profession you clearly enjoy”.
How laser therapy helps with foot pain
High-power laser therapy has been an excellent option for treating bursitis, as it helps to reduce inflammation, relieve pain, and accelerate tissue healing without the potential downsides of steroid injections. This non-invasive treatment for heel pain has become a preferred option for many patients seeking long-term relief. After just three sessions, the patient saw a remarkable improvement. Their walking pace returned to normal, night-time discomfort was gone, and they were finally pain-free after months of struggling. They described their experience as not only highly effective but also supportive and professional, with a treatment plan that looked at the bigger picture rather than just masking symptoms.
Podiatry treatments for Calcaneal Bursitis
Beyond laser therapy, addressing calcaneal bursitis properly means looking at all contributing factors. Simple changes like modifying footwear, incorporating stretching and strengthening exercises, and improving biomechanics. These can make all the difference in preventing flare-ups and ensuring long-term recovery. Many people suffering from persistent heel pain find that small adjustments, such as choosing supportive shoes for bursitis or following a targeted rehabilitation plan, significantly improve their symptoms. A tailored approach, rather than a one-size-fits-all method, is what ultimately leads to lasting results.
Stories like this highlight why a thorough assessment is essential. Many cases of heel pain are brushed off or misdiagnosed, leaving patients frustrated and in prolonged discomfort. Common misdiagnoses include plantar fasciitis or Achilles tendinitis, which have overlapping symptoms with bursitis. With the right treatment plan, relief is possible, and getting back to pain-free movement is achievable.
If you’ve been dealing with persistent heel pain and haven’t found answers, seeking a specialist assessment could be the first step towards recovery. Book your appointment with us to discover more today!